Question 1

How do I book an appointment?

Accepted Answer

You can request an appointment via this link here: https://www.gratitudeawakeningmobilespa.com/request-an-appointment (https://www.gratitudeawakeningmobilespa.com/request-an-appointment)

Question 2

What's the process for booking an appointment?

Accepted Answer

You can view booking process related information here:
https://www.gratitudeawakeningmobilespa.com/our-process(https://www.gratitudeawakeningmobilespa.com/our-process)

Question 3

What's the cancellation policy?

Accepted Answer

If you cancel or reschedule your booking 72  hours prior to your appointment time without penalty; however, if you cancel after 72 hours of the scheduled appointment time your 50% deposit will be non refundable.  For group and private events, we require advance notice of any changes or cancellations, which those terms will be explicitly defined in your contract. Please e-mail for further information: info@gratitudeawakeningmobilespa.com(mailto:info@gratitudeawakeningmobilespa.com)

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards. Cash accepted by special request only.
Payments will be processed via credit card ONLY once the appointment day and time is confirmed.

Question 5

What locations do you serve?

Accepted Answer

We are currently Serving Houston Texas & Surrounding Areas (Sugarland, Pearland, Missouri City, Katy, Richmond, Cypress, Spring, Tomball, Stafford, Conroe, Texas City, Pasadena, League City, Kingwood, Baytown, & more)

Yes, we will travel out of state or internationally, which will require advanced pre-planning. We do kindly ask you contact us as soon as you have the details of this request: info@gratitudeawakeningmobilespa.com(mailto:info@gratitudeawakeningmobilespa.com)

Question 6

Will you travel out of state or out of country?

Accepted Answer

Yes, we will travel out of state or internationally, which will require advanced pre-planning. We do kindly ask you contact us as soon as you have the details of this request: info@gratitudeawakeningmobilespa.com(mailto:info@gratitudeawakeningmobilespa.com)

Question 7

Is gratuity added?

Accepted Answer

Gratuity is not included in your booking charge. The amount is at the customer's discretion; we can include it in your credit card charge by request.

Question 8

Talk to me about how you prioritize health

Accepted Answer

Your health is our top priority. All of our therapists and technicians are professionally trained, certified, and licensed to deliver the highest quality of service. However, we do request you advise us of your medical history and any health concerns at the time of booking. This information is necessary to ensure that we can provide any special accommodations required for your physical safety.

Question 9

Talk to me about your refusal of services

Accepted Answer

Our professionals are at liberty to refuse services if they determine a situation to be inappropriate or uncomfortable

Question 10

Talk to me about privacy

Accepted Answer

We respect your privacy and are committed to protecting your personal information. All personal details are kept in the strictest confidence and are used only for the purpose of confirming your booking and providing you with our professional services.

Houston's Top Mobile Spa & Traveling Massage Services

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